Here’s the 411: Millions lose access to operator and directory assistance in 2023


mmillions are no longer able to dial 411 to access operator and directory assistance.

AT&T announced last month that starting in 2023, it was going to discontinue the service on its phones.

“You won’t be able to dial 411 on AT&T Phones to request phone numbers or addresses. Also, when placing calls, you’ll need to dial phone numbers directly as Operator Assistance won’t be available,” said the company.

AGENCY TO CONSIDER FEDERAL BAN OF GAS STOVES OVER HEALTH HAZARDS

It further directed customers to use online search engines and directories to locate phone numbers.

“Nearly all of these customers have internet access to look up this information,” said an AT&T spokesperson in a statement.

In March 2022, the company reported that it boasted 196.6 million wireless subscribers.

However, the operator feature was once a top selling point for AT&T. In ads from the early 1900s, 411 operators were featured heavily. “I’m glad you called,” reads one such ad. The operators were primarily women, as the ads highlighted.

“The voice with a smile,” was a slogan used by the company also during this time.

A variety of services and information ultimately became available from telephone operators, making it into a de facto search engine before the internet’s inception.

CLICK HERE TO READ MORE FROM THE WASHINGTON EXAMINER

Despite the service’s past popularity and convenience, usage has declined 90% since 1996, according to the president of US Directory Assistance. He further claimed that usage has declined at about 3% a year.

Even so, the FCC reported that roughly 71 million calls were still placed to 411 in 2019.

window.fbAsyncInit = function() {
FB.init({

appId : ‘190451957673826’,

xfbml : true,
version : ‘v2.9’
});
};
(function(d, s, id){
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) {return;}
js = d.createElement(s); js.id = id;
js.src = “https://connect.facebook.net/en_US/sdk.js”;
fjs.parentNode.insertBefore(js, fjs);
}(document, ‘script’, ‘facebook-jssdk’));
!function(f,b,e,v,n,t,s){ if(f.fbq)return;n=f.fbq=function(){ n.callMethod?
n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n;
n.push=n;n.loaded=!0;n.version=’2.0′;n.queue=[];t=b.createElement(e);t.async=!0;
t.src=v;s=b.getElementsByTagName(e)[0];s.parentNode.insertBefore(t,s) }(window,
document,’script’,’//connect.facebook.net/en_US/fbevents.js’);
fbq(‘init’, ‘224132531296438’);
fbq(‘track’, “PageView”);window.fbAsyncInit = function() {
FB.init({
appId : ‘190451957673826’,
cookie : true,
xfbml : true,
version : ‘v3.2’
});
FB.AppEvents.logPageView();
};

(function(d, s, id){
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) {return;}
js = d.createElement(s); js.id = id;
js.src = “https://connect.facebook.net/en_US/sdk.js”;
fjs.parentNode.insertBefore(js, fjs);
}(document, ‘script’, ‘facebook-jssdk’));



Source link

admin

Leave a Reply