AG Nessel Reissues Consumer Alert Following New T-Mobile Data Breach


LANSING – Michigan Attorney General Dana Nessel is reissuing a consumer alert that provides information on responding to a data breach after T-Mobile confirmed the company suffered a breach that affects approximately 37 million US customers.

T-Mobile reports that the breach happened between November 25, 2022 and January 5, 2023 and may have exposed information including names, billing addresses, email addresses, telephone numbers, dates of birth, T-Mobile account number, number of lines on the account and service plan features. T-Mobile believes that no passwords, payment card information, social security numbers or other financial account information was accessed. The impact of this breach is currently undetermined.

Consumers should remain vigilant for suspicious emails, texts, or phone calls in the wake of this data breach.

“There are lots of ways bad actors can take advantage after a breach. If you receive a call from someone who has urgent or financial requests, asks for your personal information, or asks you to pay with unusual methods, it’s likely a scam,” said Nessel. “Never give out credit card numbers, bank account information, social security number, or other personal information to anyone who calls you. You can call my office at any time to vet the veracity of the caller.”

T-Mobile announced the breach on their website and said the company will be contacting affected customers. T-Mobile was previously the target of an unrelated data breach in August 2021.

“My Corporate Oversight Division is closely monitoring this developing situation and working to gather more information on the cause, impact to Michigan customers, and response,” Nessel continued. “It’s important that consumers remain diligent in protecting their information. Personal information that may not seems to be particularly sensitive can be used by ID thieves as a gateway to more sensitive information and is susceptible to use in phishing attacks.”

Nessel’s Data Breaches: What To Do Next Consumer Alert provides important information on how to respond if you think your personal information was compromised, as well as advice on protecting your identity.

Consumers have the right to order a free credit report from each of the three major credit reporting companies every year through the following:



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